What is a custom order:
a custom order is something that is not a stock or in stock item, it is something that is ordered in a particular size, shape, colour or pattern to accommodate the customer’s needs.
It can be the same item as one that has already been made or added to the product line, but that which requires differential choices and those choices can vary greatly from project to project.
So for example a customer might want the same style dress as one in stock, but require it in a another size not curretnly in stock and a different colour or print from, that is not currently in stock depending on availability of fabric.
The changes can be small or more significant, but any change from what is currently in stock and available is classed as a custom order.
How to order:
By email: email@example.com
Through the Facebook page:
Mobile Message Service: You can leave a message on my answer machine service with your name and contact details, together with brief details of your requirments and I will call you back, within 48 hours. 0791 756 8332
Terms & Conditions:
Choices of sizes, styles and fabric choices are chosen from the Tigerlily Makes own collection. All the fabrics apart from Lining fabrics are designed in house by Tigerlily Makes originator Lisa Marie Olson. The choices are made within the design guidelines that Tigerlily Makes operates. This means that choices will be made from the available fabrics in stock at any given time, unless there is another fabric order pending in which case your order requirements can be taken into account.
Once you have made your choice from the available options that we discuss, a 30% non-refundable deposit will be required to secure your purchase. This also means that you agree to pay for the item when completed. If you purchase a custom order from Etsy you will be required to pay the full amount for the item, as is the ETSY way.
An invoice will be raised for the initial 30% deposit and a second one on completion of the item.
All custom orders are non-refundable, due to the fact that they are made to customer requirements. They cannot be exchanged without additional charge, so please make sure you choose carefully when ordering.
PLEASE ALLOW 10-21 DAYS FOR DISPATCH OF YOUR HANDMADE TO ORDER ITEM.