Privacy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.

 CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at lisa@tigerlilymakes.co.uk or mailing us at:
Tigerlily Makes, 45 Chadwick Road, Sutton Coldfield, West Midlands, B75 7RA, United Kingdom

 DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SQUARESPACE COMMERCE

Our store is hosted on Squarespace Commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
Your data is stored through Squarespace’s data storage, databases and the general Squarespace Commerce application. They store your data on a secure server behind a firewall.


THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIE POLICY (Effective Date: August 2018)

Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services. We use cookies on the website and associated domains of www.tigerlilymakes.co.uk for the following purposes:

Functional and Required Cookies
Our site is hosted on Squarespace which uses some necessary cookies because they allow visitors to navigate and use key features on our site.

Cookie Name: Crumb
Duration: Session
Purpose: Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Cookie Name: RecentRedirect
Duration: 30 minutes
Purpose: Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

Cookie Name: CART
Duration: 2 weeks
Purpose: Shows when a visitor adds a product to their cart.

Cookie Name: hasCart
Duration: 2 weeks
Purpose: Tells Squarespace that the visitor has a cart.

Cookie Name: Locked
Duration: Session
Purpose: Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

Cookie Name: SiteUserInfo
Duration: 3 years
Purpose: Identifies a visitor who logs into a customer account.

Cookie Name: SiteUserSecureAuthToken
Duration: 3 years
Purpose: Authenticates a visitor who logs into a customer account.

Cookie Name: Commerce-checkout-state
Duration: Session
Purpose: Stores state of checkout while the visitor is completing their order in PayPal.

Cookie Name: squarespace-popup-overlay
Duration: Persistent
Purpose: Prevents the Promotional Pop-Up from displaying if a visitor dismisses it.

Cookie Name: squarespace-announcement-bar
Duration: Persistent
Purpose: Prevents the Announcement Bar from displaying if a visitor dismisses it.

Analytics and Performance Cookies
Squarespace uses Analytics and Performance cookies to collect information on our behalf about how visitors interact with our site. 

Cookie Name: ss_cid
Duration: 2 years
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site.

Cookie Name: ss_cvr
Duration: 2 years
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site.

Cookie Name: ss_cvisit
Duration: 30 minutes
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site.

Cookie Name: ss_cvt
Duration: 30 minutes
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site.

Cookie Name: ss_cpvisit
Duration: 2 years
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site.

Cookie Name: ss_cookieAllowed
Duration: 30 days
Purpose: Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies.

We may update this Cookie Policy from time to time. When we make changes, we’ll update the “Effective Date” at the top of the Cookie Policy and post it on our sites. We encourage you to check back periodically to review this Cookie Policy for any changes since your last visit.


AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact Lisa at lisa@tigerlilymakes.co.uk or by mail at
Tigerlily Makes, 45 Chadwick Road, Sutton Coldfield, West Midlands, B75 7RA, United Kingdom.